ADT® Authorized Dealer Serving San Bernardino, Rancho Cucacomnga, & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the tradition of supplying a neighbor your house key into the digital age. It does away with the need for actual keys or keypad codes and allows you to control who has access to your San Bernadino home and for what duration. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to watch your pets, retrieve your mail, or tend to your plants when you leave town. Before, you would simply supply them with a key to your house. You now have a better option. Because of the innovative ADT Trusted Neighbor Feature, you won’t have to fret over doors left unsecure or misplaced keys. 

All you need is an ADT home security system, a Google Nest video doorbell, a smart door lock, and the ADT+ app that brings it all together. Here’s how the service works: 

  1. You grant access to a trusted individual, like a neighbor or family member, with the ADT+ app.
  2. Then, you define permissions. You can assign neighbors timed access, letting them enter and exit during a particular timeframe, or event-based access. To illustrate, if a delivery is delivered, the system can unlock the door to allow your neighbor to take it indoors once it verifies them.
  3. Once you’ve programmed access, your Google Nest Doorbell camera with familiar face functionality verifies your neighbor when they proceed toward the door.
  4. Your ADT home security will disarm and release the door lock when the approachee is verified as a permitted guest.
  5. You are sent immediate notifications as your family member, friend, or neighbor comes and goes. The app also supplies a detailed log. 
  6. Once the trusted neighbor leaves, your smart door lock automatically secures to shield your home.

You are able to grant access for any individual you would like, such as a repair person, animal sitter, or a partner who arrives when you’re not there. This service is also beneficial during urgent events, specifically when you’re not around. For example, if a water sensor goes off, your system can provide event-driven access so a neighbor can turn off the water. The intuitive app makes programming permissions straightforward. 

Make Your San Bernadino Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is an excellent example of how ADT makes your San Bernadino home more secure and connected while simplifying your daily life. This service isn’t just for neighbors and relatives, as you’ll benefit from the facial recognition and auto-unlock operability when you’re wrangling children or hauling in loads of groceries. When you're inside, the door automatically fastens behind you.

Design Your ADT Home Security System In San Bernadino With Advanced Tools

Enjoy tools like ADT Trusted Neighbor and smart video cameras with a modern home security system in San Bernadino from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to deliver the latest technology from the leader in home security. Reach out to (909) 247-3368 today to begin. Our skilled team can answer whatever questions you have about ADT+, Google Nest cameras, and how to make it all work seamlessly.