Here is what our company is doing to keep our clients and team safe amid concerns of COVID-19. Learn More.
Security Systems in San Bernadino
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In San Bernadino?

A security system is intended to safeguard your family. But what happens when your home security alarms go off in San Bernadino? What should you do to be certain you and your family are safe?

The most important first step is not to panic. You should understand that your around-the-clock monitoring professionals are there for you. Then follow these steps to be ready for any crisis at your property.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-7 monitoring specialist is instantly notified when your San Bernadino home security alarms go off. Once a monitoring professional is notified, they will call you n a hurry to figure out what caused the alarm. Your protection devices may activate for several different reasons, including:

  • Burglary

  • Smoke

  • Water infiltration

  • Alarm tripped by accident

In cases where your system was tripped accidentally—like not recalling that the motion sensors are switched on when you open a window— an agent will call to figure out if help is needed. Supply them with your passcode, and they'll deactivate the alarm.

If you have an urgent situation, the monitoring agent will summon your local emergency services, including firefighters, EMS, and law enforcement, to your home. They will even serve as the point of contact when you aren't at home. The monitoring agent will even let first responders know which component was triggered, helping them prepare for what could be a hazardous environment. Your monitoring professional will stay on the line with you to help you stay composed and inform you what to do next.

Recommended Steps if Your Alarm Goes Off In San Bernadino

Getting roused from bed in the dead of night to an alarm going off can be terrifying—even moreso if you have no idea why it’s going off. The smartest thing to do is stay as calm as possible and proceed with the following:

  • Before anything else, move to a safe place. Collect your loved ones in an expeditious manner and get into a shielded space in the house or leave the premises entirely. It's a natural response to want to face the situation by yourself, but this is not the best course of action. As an alternative, put a priority on keeping you and your loved ones secure and letting the authorities handle the issue.

  • As a second step, use the smartphone’s convenient security app to remain in communication with your monitoring staff. They'll send authorities who will be in transit to your property in a matter of moments.

  • Finally, keep a persistent line of communication with your monitoring specialists and emergency responders. You are able to be patched through, so all parties are speaking on the same line. Conversely, if it’s not possible to be in direct contact with emergency services, get updates by text message. Even in false alarm situations, it's wise to thoroughly communicate with all teams so you know what to do should a real emergency occur.

Get Protection For All Security Risks in San Bernadino with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure you and your family are completely protected. With 24/7 monitoring, smart locking systems, and a range of sensors, your home will become the secured refuge it's supposed to be. Design your ideal home security plan by completing the form below or call (909) 247-3368 to take the first step toward a secure property.

Receive A Free Quote For Your San Bernadino Home Security System
Complete the form or call (909) 247-3368 to obtain your free quote on a security system for your residence.
By clicking Get Quote, I consent to Secure24 Alarm Systems's use of automated dialing technology, prerecorded/artificial voice, email, or text messaging to contact me at the phone number and email provided about Secure24 Alarm Systems and ADT offers. I understand consent is not required to purchase. CA Residents: Do Not Sell My Personal Information